SOCIAL ASPECTS

4.1

OUR TEAM

Material topics: Labor practices, Plant Health and safety

GRI Contents 2-4, 2-6, 2-7, 2-30, 3-3, 401-1, 401-2, 401-3, 403-1, 403-2, 403-3, 403-4, 403-5, 403-6, 403-7, 403-8, 403-9, 403-10, 404-1, 404-2, 404-3, 405-1

SASB Contents RT-CH-320a.1., RT-CH-320a.2, RT-CH-540a.1

Our commitment to producing better quality food for the world is built, day by day, alongside our team of collaborators. We rely on human resources policies and practices that drive and promote individual development and the growth of our work teams.

Staff by gender

Male %

Women %

2023

2022

2021

Staff by age

Under 30 %

Between 30 and 50 %

Over 50 %

Permanent and temporary staff by gender

Permanent %

Temporary %

Male %

Female %

374

357

363

2023 2023 2022
Permanent Temporary Total Permanent Temporary Total Permanent Temporary Total
Bahía Blanca 316 6 322 295 6 301 282 20 302
Puerto General San Martín 14 14 17 17 14 3 17
Buenos Aires 18 18 18 1 19 18 1 19
San Nicolás 12 12 12 12 10 2 12
Other locations 8 8 8 8 13 13
Total 368 6 374 350 7 357 337 26 363

Profertil does not have staff on unsecured hours.
100% of our staff work full-time.

PEOPLE AMANGEMENT

The Integrated People Management System seeks the best alignment between the organization and its members, aiming to achieve objectives by linking various processes.

This system is based on a Competency-based Management Model and relies on the crucial role of leaders as catalysts of the culture. The Human Resources Management develops practices and provides services that contribute to the Company’s strategic objectives, while also offering methodological support to team leaders.

People management is guided by three strategic transversal pillars that direct our daily actions: Diversity and Inclusion, Comprehensive Well-being, and Transformation, along with three key processes and their sub-processes..

PEOPLE MANAGEMENT PROCESSES

AND STRATEGIC AXESS

STRATEGIC AXES

DIVERSITY AND INCLUSION

WE EXTENDED PARENTAL LEAVE TO TWO MONTHS TO ENCOURAGE SHARED RESPONSIBILITY, PROMOTE FATHERS’ INVOLVEMENT IN CHILD-REARING, AND SUPPORT FAMILIES DURING THE MOST IMPORTANT MOMENTS.

To ensure equal opportunities for everyone in the company, regardless of gender, beliefs, sexual orientation, age, or other personal characteristics, we foster a work culture where diversity and inclusion are priorities.

Our regulatory framework, comprised of the Code of Ethical Conduct and the Diversity and Inclusion Policy, establishes the necessary guidelines for each person to commit to maintaining a diverse, inclusive, and violence-free work environment, free from any form of discrimination, whether among colleagues, superiors, or clients, and to promote the overall well-being of individuals

OUR DIVERSITY AND INCLUSION DECALOGUE

This was the first year of operation of the Diversity and Inclusion Board and the Diversity and Inclusion Community, composed of representatives from each area of the company, aiming to maintain diversity in all aspects: gender, age, types of tasks, and work environments, among others.

From the Diversity and Inclusion Community, a quantitative assessment was conducted, and conversation spaces were created with each team to listen and identify areas for change. Additionally, training sessions on “unconscious biases” and “how to break down barriers toward a more diverse and inclusive organization” were held.

Together with Teatro Ciego and their staff, who visited the Bahía Blanca plant, we offered a play and a leadership workshop in complete darkness, aimed at fostering empathy and addressing personal biases. More than 140 people participated in the initiative.

As part of the International Day for the Elimination of Violence against Women, we joined Alianzas Que Construyen, an initiative by YPF and UN Women, where various organizations united to reinforce our commitment to collaborating in the eradication of gender-based violence..

One of the most significant updates was the extension of parental leave to two months, with the goal of promoting shared responsibility, encouraging fathers to be more present in child-rearing, and supporting families during the most important moments. The new benefit is divided into two parts: an initial period of time off at birth, followed by many flexible days that can be used until the baby turns 18 months old, according to each family’s needs.

Lastly, we continue to participate in associations and peer groups, such as the IFREI Club (Family and Company Conciliation Center at IAE), RED de Empresas por la Diversidad, of the Universidad Di Tella and the Red de Diversidad e Inclusión, of the Chamber of Chemical and Petrochemical Industries of Argentina, to learn from best practices, share experiences, and promote a more equitable society.

“For me, the extended paternity leave meant the opportunity to spend the first month of our son’s life with my family, which was the most important thing that happened to us.”

“It was the best gift I could have received. I believe it has become the best benefit the company offers. I am happy.”

“For me, it meant a unique moment to spend with my family.”

Staff by work category age group and gender

Under 30 %

Between 30 and 50 %

Over 50 %

Male %

Female %

Management staff

2023

10

2022

10

2021

9

Chief staff

2023

18

2022

18

2021

16

Supervisory staff

2023

57

2022

57

2021

38

Coordination staff

2023

15

2022

15

2021

38

Administration staff

2023

26

2022

29

2021

35

Technical staff

2023

41

2022

44

2021

53

Operational staff

2023

68

2022

65

2021

71

Professional staff

2023

139

2022

119

2021

118

* The Professional category includes analysts, engineers and territory representatives.

COMPREHENSIVE WELLBEING

DEFINING WELL-BEING AS A CORE ELEMENT MOTIVATES US TO DEVELOP PRACTICES AND ACTIONS THAT CREATE VALUE FOR OUR STAFF

Comprehensive wellbeing implies perceiving people as multidimensional beings and recognizing that work is one sphere of life where fulfillment can be achieved, beyond economic compensation. In 2023, we implemented the following initiatives:

  • People development: 56% of permanent position vacancies were filled by internal candidates, thus providing career opportunities to our staff.

Internal mobility breakdown by gender 2023
Vacancies 63
Vacant positions covered internally 35 56 %
Male 3 9%
Female 32 91%
New hires 2023 2022 2021
Q Rate Q Rate Q Rate
By gender 28 7.49 20 5.60 43 11.85
Male 9 3.16 9 3.27 29 10.14
Female 19 21.35 11 13.41 14 18.18
By age 28 7.49 20 5.60 43 11.85
Under 30 8 29.63 3 7.14 13 36.11
30 to 50 20 8.85 15 7.14 30 14.22
Above 50 2 1.90
By location 28 7.49 20 5.60 43 11.85
Bahía Blanca 24 7.45 18 5.98 37 12.25
Puerto General San Martín (Santa Fe) 1 7.14 3 17.65
Buenos Aires 3 16.67 2 10.53 2 10.53
San Nicolás 1 8.33
Other locations
Turnover 2023 2022 2021
Q Rate Q Rate Q Rate
By gender 10 2.67 15 4.20 6 1.65
Male 8 2.81 10 3.64 6 2.10
Female 2 2.25 5 6.10
By age 10 2.67 15 4.20 6 1.65
Under 30 2 7.41 3 7.14 6 16.67
30 to 50 5 2.21 9 4.29
Above 50 3 2.48 3 2.86
By location 10 2.67 15 4.20 6 1.65
Bahía Blanca 6 1.86 12 3.99 5 1.66
Puerto General San Martín (Santa Fe) 1 7.14 2 11.76
Buenos Aires 1 5.56 1 5.23 1 5.26
San Nicolás 1 8.33
Other locations 1 12.50
  • Leadership program: we created the Nutriendo las raíces del liderazgo (Nurturing Leadership Roots) Program, designed to strengthen and enhance leadership skills in a constantly changing business environment. This is an in-company version for those beginning their leadership The objectives are to: strengthen leadership skills to build, align, motivate, and foster a culture of agility and psychological safety in teams within a context of change; consolidate the necessary capabilities to form and develop agile and collaborative teams; incorporate knowledge to optimize engagement and team spirit and create a significant impact on the business through emerging and transformative leadership. The program consisted of:
 
  • 3 in-person sessions, each lasting 8 hours
  • 2 virtual sessions, each lasting 2 hours
  • Use of a leadership simulator
  • 360-degree feedback form personalized and effective development
  • Hiking activity in Sierra de la ventana: we organized a well-being activity with families, which involved a nature trek in Sierra de la More than 120 employees and their families shared a different Sunday to strengthen their bonds.
  • Children’s Day Gift Box: to celebrate this day, we gave each family a gift: “Decoding Constructions,” a pedagogical game that introduces children to science, mathematics, and engineering. This gift, in addition to being a fun form of entertainment, provides an opportunity to dive into the world of computational thinking. Additionally, it allows learning the art of algorithmic thinking, problem decomposition, and abstraction.
  • Internal Management of Storm Impacts: the afternoon of Saturday, December 16, will remain in the memory of all Bahía Blanca residents, as they experienced one of the most violent storms to hit the city in The level of destruction to the city’s infrastructure was unprecedented. We quickly addressed the crisis, focusing resources on recovery efforts and providing extraordinary loans to employees who suffered significant damage to their homes.
  • Bone Marrow Donation: we conducted an internal bone marrow donation campaign in collaboration with the Dr. Leónidas Lucero Municipal Hospital in Bahía Blanca. This initiative coincided with Bone Marrow Donor Day, and interested staff, after a talk with medical professionals, donated blood to the hospital’s blood bank. More than 40 people registered with the INCUCAI donor registry, greatly surpassing the goal. Subsequently, at the San Nicolás Terminal, we held our first bone marrow donation campaign, inviting both employees and contractors to participate. This effort was carried out in conjunction with the San Felipe Interzonal General Hospital
  • Winter Vacation at Norte Logistics Terminals: Aiming to share a morning at Profertil while learning about composting, we invited employees’ families to spend a day together. Through recreational activities, topics such as which foods are suitable for composting, which are not, how to carry out the process, and some useful tips were covered. Additionally, composters were implemented at each terminal with the aim of turning organic waste into In total, 17 families participated, totaling over 50 attendees.
  • Year-End after party: The purpose of this gathering was to celebrate achievements and come together again. It was an opportunity to share and celebrate the conclusion of another significant year..

TRANSFORMATION

INTERNAL COMMUNICATION AND WORKPLACE CLIMATE MANAGEMENT AIM TO MAINTAIN A SENSE OF BELONGING IN A CHANGING CONTEXT, PROMOTE DIVERSITY, AND DRIVE HEALTHY RELATIONSHIPS AND WELL-BEING

We manage our team with a focus on transformation and innovation, both in the organization and in our practices. We are aware that, in a dynamic and changing environment, we need to reinvent and transform ourselves.

In this regard, we continue to undertake actions that support the Company’s strategic objectives, creating value and fostering a sense of belonging among our staff.

In 2023, we began the journey of cultural transformation to assess our current and future behaviors and implement actions that sustain the traits we have and wish to preserve, as well as those we want to incorporate. Qualitative tools (interviews, focus groups), quantitative tools (surveys), and both virtual and in-person spaces were deployed to build action plans for our cultural evolution.

Our approach is to evolve by preserving the positive aspects and transforming areas for improvement. We seek a culture that promotes simplicity, focus, openness to communication, and strategic thinking. We want an empowering environment where each person feels empowered and collaborative, and where everyone works as a team.

To achieve this, we will implement Cultural Evolution Projects, specific, concrete, and limited-duration actions with diverse compositions.

KEY PROCESSES

PLANNING AND DEVELOPMENT

HR PLANNING AND DEVELOPMENT

We ensure that each person acquires the generic and technical competencies necessary to meet the expected standards for their position satisfactorily. To drive development and promote talent retention, we implement various processes:

Performance managment system

Individual development interviews

Training

Periodic meetings with supervision levels

Competence evaluation

Welbeing and engagement managment

“EXPERIENCIA UP” INTERSHIP PROGRAM

THROUGH THIS INITIATIVE, WE OFFER UNIVERSITY STUDENTS THE OPPORTUNITY TO GAIN PRACTICAL EXPERIENCE IN A REAL WORK ENVIRONMENT. THE GOAL IS TO DEVELOP NEW SKILLS AND KNOWLEDGE THAT WILL BE VALUABLE FOR THEIR FUTURE PROFESSIONAL CAREERS

Experiencia UP is the university internship program that annually welcomes young students from various programs at the Universidad Nacional del Sur and the Universidad Tecnológica Nacional, Bahía Blanca campus. The program lasts for one year, and interns work in the Industrial Operations and Administration and Finance departments at our production plant in Ingeniero White.

This program is central to the relationship we have fostered and developed over the years with local academic institutions. It allows advanced students to gain experience in a challenging and motivating environment as part of a top-tier team.

In 2023, 9 interns participated in the program: 6 women and 3 men, students of university careers (chemical engineering, chemistry, public accounting, business administration, industrial engineering, etc.). Of those who participated in the 2022 edition, 5 joined company projects.

TRAINING

The leadership model, based on competency management and our values, allows us to focus the Corporate Training Program. This program offers opportunities for all levels of the organization through various workshops based on five dimensions:

We promote training activities that accompany the incorporation of technical competencies to improve performance in current positions (following technological updates). Additionally, we prepare our team to take on other positions within the company.

Training hours 2023 2022 2021
Total hours Avergare Total hours Avergare Total hours Avergare
By gender 26,780 72 28,032 79 21,208 58
Male 20,113 71 21,227 77 14,846 52
Female 6,667 75 6,804.9 83 6,362 83
By labor category 26,780 72 28,031 79 21,208 58
Management Area 617 62 1,075 108 526 58
Chief Area 2,414 135 2,002 111 935 58
Supervision 889 16 1,488 26 2,220 58
Coordination 3,916 261 2,319 155 1,344 58
Administrative 406 16 356 12 2,045 58
Technicians 2,745 67 10,620 241 3,096 58
Operating 5,686 84 3791 58 4,148 58
Professionals 10,097 73 6,380 54 6,894 58

The data was adjusted with respect to the hours reported in 2022.

Breakdown by type of training (hours) 2023 2022 2021
Hours % Hours % Hours %
Corporate 8,811 33% 9,156 33% 5,726 27%
Technical 8,118 30% 6,448 23% 10,310 49%
EH&S* 9,851 37% 12,428 44% 5,172 24%
TOTAL 26.780 100% 28.032 100% 21.208 100%

MASS training includes: CPR and First Aid, HIV/AIDS and other sexually transmitted diseases, effects of tobacco on health, drug abuse, emergency module, occupational health, industrial safety and healthy living, and cardiovascular prevention.

PERFORMANCE MANAGEMENT

100% OF OUR TEAM HAVE THEIR CORRESPONDING ANNUAL PERFORMANCE EVALUATION

The Performance Management Process encompasses the achieved results and the generic competencies that each individual needs to demonstrate to attain them, thereby contributing to the Organization’s objectives. Based on the obtained results, various action plans are developed, involving human resources, including promotions, training, and compensation policies. Additionally, goals for the upcoming year are set for individuals as part of this process.

SUCCESSION PLAN

Having a Succession Plan ensures the continuity of organizational management, with individuals prepared to assume managerial positions within the company, successfully in the short, medium, and long term. In 2023, the Steering Committee held a review meeting of the Plan, in which development actions were defined for the successors.

CULTURE, CLIMATE AND ENGAGEMENT

LABOR RELATIONS

25% of our people are members of the Bahia Blanca Chemical, Petrochemical and Related Industries, with which we have signed a collective bargaining agreement by company, valid until December 2023.

WE PROMOTE FREEDOM OF UNION ASSOCIATION AND MAINTAIN AN OPEN AND PERMANENT DIALOGUE WITH OUR UNION REPRESENTATIVES

In this agreement, the parties undertake to ensure that the workers carry out their tasks in a safe and thriving environment that respects their dignity, aspiring to ensure that their professional qualifications contribute to the processes of continuous improvement, as well as to production cost-effectiveness.

Furthermore, collaboration took place in negotiations between companies and the Union, which led to the signing of 3 new Collective Bargaining Agreements regulating office and conveyor belt cleaning services, waste management, plant lighting, and industrial security services. Their term is 5 years.

Staff 2023 2022 2021
Non-unionized 75% 74% 73%
Unionized 25% 26% 27%

COMPENSATIONS AND BENEFITS

Our Compensation Policy is based on internal equity and external competitiveness; it aims to proactively promote the retention of our human resources based on performance criteria, job criticality, and the competencies of the individual occupying the position. With this definition in mind, both monetary and non-monetary recognitions are provided throughout the period.

WE HAVE AN ANNUAL VARIABLE COMPENSATION PROGRAM FOR THE ENTIRE STAFF, WHICH ACKNOWLEDGES INDIVIDUAL PERFORMANCE BASED ON PERFORMANCE

We ensure gender equality in salaries through an objective and technical methodology. To do so, we utilize a job evaluation based on the HAY methodology, which determines the salary range for each position without gender distinction.

For employees under the collective agreement, we adhere to collective labor agreements that are updated through negotiations with union representatives throughout the year, ensuring equity. Thanks to these processes, we can guarantee that there are no gender differences in remuneration and remain competitive in the market without incurring any discrimination.

FLEXIBLE BENEFITS FOR DIVERSE TEAMS

BIRTHDAY OFF
LOANS TO
PERSONNEL
EXTENDED
BREASTFEEDING
SOFT LANDING
FOR MOTHERS
EMPLOYEE’S
ASSISTANCE
SERVICE
REFUNDS OF
CLUB AND GYM MEMBERSHIPS
IN/OUT
BAND
FLEXTIME
SCHOOL
AID
SUMMER
FLEXIBLE
WORKING TIME
CONNECTIVITY AND
SERVICES EXPENSES
REIMBURSEMENT
FOR HYBRID
POSITIONS
EXTENDED PARENTAL
LEAVE: 15 DAYS FOR THE FATHER
which can be taken during the first year of his child’s life
21 DAYS OF
VACATION FOR
NEW HIRES
Parental Leave 2023 2022 2021
Personnel who enjoyed their leave 13 20 16
Male 10 15 13
Female 3 5 3
Personnel who returned after their leave 13 20 16
Male 10 15 13
Female 3 5 3
Personnel active after 12 months 19 16 n/a
Male 14 13 n/a
Female 5 3 n/a
Return-to-work-rate 100% 100% 100%
Male 100% 100% 100%
Female 100% 100% 100%
Retention rate 95% 100% 100%
Male 93% 100% n/a
Female 100% 100% n/a

INTERNAL COMUNICATIONS

We promote open and frank dialogue, in order to form a transparent and sustainable link between all people that are part of the Company. In this regard, we have various tools:

  • Internal Communications e-mail box 
  • Pronet: the Company’s Intranet 
  • Microsoft Teams: for virtual meetings and corporate events 
  • Open dialogs 
  • Internal Instagram to share news 
  • Internal magazine Todos Nosotros, (All of Us), with annual edition 
  • Digital billboards located in the main buildings of each location 
  • Videoconference rooms for remote meetings be- tween the different offices 
  • Corporate communication meetings: meetings to present the advances regarding the Company’s objectives 
  • Wellbeing and Engagement Survey

WELLBEING AND ENGAGEMENT MANAGEMENT

THE RESULTS OBTAINED IN THE DIMENSIONS OF ORGANIZATIONAL WELLNESS, ENGAGEMENT, AND THE ENPS INDICATOR WERE HIGHLY SATISFACTORY. THIS ALLOWS US TO THINK BIG AND PLAN NEW CHALLENGES FOR 2024

We carry out diverse measurement and management surveys to measure and manage organizational climate. In 2023, we conducted a new round of the Wellbeing and

Engagement Survey, a tool that allows us to understand how we are working, what we are doing well, and the opportunities for improvement that lie ahead. We have an integrated approach to wellness and engagement, which is composed of 4 elements:

  • Organizational wellbeing: means being well at work. It is associated with the feelings of well-being and dis- comfort experienced by our people at key moments in their work experience.
  • Personal wellbeing: refers to being well with oneself. People’s moods are understood from a holistic ap- proach, integrating the physical, emotional, and social
  • Engagement: makes us respond efficiently to chal- lenges and ensures that our contribution always seeks the highest It is related to the sense of belong- ing and is the combined result of organizational well- ness and personal wellness.
  • Net Promoter Score (NPS): is a dimension that re- flects the likelihood that an employee would recom- mend others to work at Profertil. It is measured by a single question, asking respondents to rate on a scale of 0 to 10 (where 10 is the highest). Those who score 9 or 10 are considered promoters, 7 or 8 are considered neutral, and any score below 6 is considered a detrac- tor. The NPS is calculated by subtracting the percent- age of detractors from the percentage of It is an extremely useful measure to quickly gauge the health of a workgroup, as those who are content are more likely to recommend their loved ones to work there.

In the year, the NPS was 62.2%, an extremely high value, considering that the best places to work have an NPS above 40 points. Additionally, it increased by 7% compared to 2021. Meanwhile, the dimensions of organizational wellness and engagement achieved an average favorability of 81%, values remarkably similar to those of 2021.

SERVICES FOR STAFF

STAFF MANAGEMENT

We promote actions to ensure agile processes and compliance with current regulations. We work to maintain complete and up-to-date personnel documentation and manage the payroll process, complying with current legal regulations and the company’s internal procedures.

STAFF SERVICES

In addition to the benefits we offer, we work on actions to facilitate the daily management of our work teams. This includes transportation service, on-site dining, snacks, and work clothing In 2023, we implemented a new application for booking spaces and transportation.

At the same time, we began work on improving workspaces: expanding the cafeteria and constructing a locker room exclusively for female operators, a group that now exceeds 10% of the staff in this professional category.

IT

We continued working on various projects to maintain a robust, secure, reliable, efficient, and up-to-date IT platform.

OCCUPATIONAL HEALTH AND SAFETY

WE WORK TO CREATE AND MAINTAIN A SUITABLE WORK ENVIRONMENT CONCERNING HEALTH AND SAFETY BY IDENTIFYING AND ELIMINATING RISK FACTORS.

Through our Integrated policy of quality, environment, safety, occupational safety and energy, our integrated management system12, we take care of individual and organizational health and promote safe working conditions that protect the integrity of each person.

RISK PREVENTION AND MITIGATION

Every year, we carry out a study of the working environment, in order to detect, prevent and correct deviations, and to examine the comfort and safety of workplaces, through different measurements (lights, noise, vibrations and chemical components in the environment).

On our part, the facilities are equipped with automatic systems for detecting potential security issues, such as gas leaks, fires, and elevated temperatures in equipment.

We also have an internal emergency response team and professional firefighters. Throughout the year, they conduct training for operators and operational leaders, emergency drills, and, together with neighboring companies and public organizations, participate in the Bahía Blanca Technological Emergencies Program (APELL Process).

As usual, the Basic Training Program for Plant Emergency Response teams was carried out. We hold in-person meetings with the Brigade personnel to provide the basic training modules planned for the year. Additionally, we conduct an in-person training for the Emergency Committee.

12 100% of our staff and contractors are covered by the Occupational Health and Safety Management System, subject to internal and external auditsa.

Additionally, we provide training for personnel working with hazardous products to minimize any exposure. To raise awareness about the risk, we prepare informative materials, safety data sheets for the substances, and signage at locations where the product is present. At the same time, we assess the risk and measure the presence of the risk agents in the environment. These pollutants are controlled according to the following criteria:

  • Eliminate or replace them with less hazardous ones.
  • If unable to fulfill the first point, reduce and min- imize them.
  • If the risk agent cannot be eliminated or reduced, we protect the source where this pollutant is present to prevent exposure.
  • Finally, we provide personal protective equipment to protect the worker’s exposure, and also examine ways to reduce contact durations.

If it is assessed that there may still be exposures, regular medical checks are conducted

To maximize prevention, we maintain mandatory procedures for the systematic identification and evaluation of safety and health risks associated with tasks and processes (IPER matrices, Hazard and Risk Identification). We take actions, document, control, and audit the various risks that may arise using standardized estimation tools.

These IPER, prepared by the personnel performing the tasks and our Safety and Hygiene professionals, include all employees or contractors who may be in regular or occasional contact with hazardous inputs, raw materials, or products with physical, chemical, or combined risk characteristics. They allow us to identify and implement monitoring and prevention measures considering protection barriers (such as appropriate personal protective equipment for each case), task/exposure frequency and duration, number of people, their training, etc. Other situations of collaborators that could pose risks, such as addictions, social illnesses, pregnancy conditions, etc., are also analyzed.

In every project related to the adoption of new technologies, a HAZOP analysis is conducted. This structured and systematic risk analysis technique, carried out by a team of people with different specialties, allows for the identification of potential hazards to the health and safety of individuals, the environment, and operational issues in chemical processes. It involves identifying possible deviations from the design intent and examining their causes and consequences, which helps to identify and implement appropriate preventive measures.

STAFF INVOLVEMENT

We strive to achieve the commitment of all our staff; to this end, we hold formal meetings with representatives from safety and environmental departments, and the Union of Chemical, Petrochemical, and Related Industries (SPIQPyA). We maintain a Joint Committee with them to continuously improve the company’s working conditions and the health of our people.

HEALTH SERVICES

We promote a safe and healthy work environment; we generate awareness through information that is periodically sent electronically. Also, we develop classroom practices in CPR and first aid with the help of simulators, and we also provide other classroom and virtual training instances.

  • Cardiovascular Resuscitation (CPR) and First Aid
  • Cardiovascular prevention and healthy living
  • HIV/AIDS and other sexually transmitted diseases (STD)
  • Health effects of tobacco
  • Substance abuse.

As part of the organizational development programs, we conduct medical examinations for our entire staff (in addition to those required by law) and specific tests such as breast ultrasound and mammography for female employees.

Base on the results obtained, we stablish indicators that enable us to work on awareness plans and preventive actions. An example of this is our annual influenza vaccination campaign, which has a significant not only on our staff but also their families.

Anti flu vaccination campaign 2023 2022 2021
Employees 149 134 145
Direct relatives 226 219 213
TOTAL 375 353 358

Since 2019, we are certified as Preventive Labor Scope of Problematic Alcohol and Drug Consumption granted by the Secretariat of Integral Policies on Drugs of the Argentine Nation (SEDRONAR). Thus, we are the first company in Bahia Blanca and the second private company in the country to have this certification.

2023 2022 2021
Number of alcohol and drug tests 507 309 158
People trained on substance abuse 352 322 307

We continued with the Integrated Ergonomics Plan, which made it possible to include all levels and areas of the plant in these issues.

The result of our commitment is reflected in the low accident rates obtained, compared with other companies of the Petrochemical Pole of Bahía Blanca and the benchmarking with IFA. In 2023, a 23-day plant turnaround was carried out, involving the participation of over 500 additional workers, without any accidents. The objective was to implement infrastructure and equipment upgrades to ensure the safety and efficiency of the complex.

Accidents 2023 2022 2021
Own Personnel 8 1 3
Accidents with lost time 1 1
Accidents w/o lost time 1
First aids 7 2
Contractors´ staff 15 11 27
Accidents with lost time 2 2
Accidents w/o lost time
First aids 13 11 25
Work-Related Injuries and Occupational Illnesses and Diseases 2023 2022 2021
Number Rate Number Rate Number Rate
Own Personnel
Injuries from workplace accidents with significant conse- quences (excluding fatalities)
Recordable workplace injuries* 1 0.23 1 0.24 0 0.00
Number of hours worked 870,814 850,889 854,552
Recordable cases of occupational illnesses and diseases13
Contractors´ staff
Injuries from workplace accidents with significant conse- quences (excluding fatalities)
Recordable workplace injuries* 2 0.35 0 0.00 2 0.26
Number of hours worked 1,144,893 932,822 1,544,739
Recordable cases of occupational illnesses and diseases14

13 Profertil had 25 cases of positive COVID-19 among its own staff during 2021, which, according to Argentine Legislation, are considered ‘Presumed Occupational Illness”.
14 Profertil had 97 cases of positive COVID-19 among its contractors during 2021, which, according to Argentine Legislation, are considered ‘Presumed Occupational Illness”.
*Total Process Safety Incident Rate (TRIR). It corresponds to LTI
Rate of injuries from workplace accidents with severe consequences = Number of injuries from workplace accidents with severe consequences / Number of hours worked * 200,000.
Rate of recordable workplace injuries = Number of recordable workplace injuries / Number of hours worked * 200,000.
There were no fatalities resulting from workplace injuries, illnesses, or occupational diseases (both for own personnel and contractors).

2023 2022 2021
LTI ( Number of accidents with lost time per 200,000 hours worked)* 0.23 0.11 0.25
TRI (Total Recordable Incidents per 200,000 work hours)** 0.23 0.11 0.17

*(Accidents with and without lost time * 200.000) / hours worked. It includes own personnel and contractors.
**(Accidents with lost time * 200.000) / hours worked. It includes own personnel and contractors.

2023 2022 2021
Process Safety Incidents (PSIC) 0 1 0
Total Process Safety Incident Rate (PSTIR) 0.00 0.11 0.00
Process Safety Incidents Severity Rate (PSISR) 0.00 0.11 0.00

It includes Tier 1 incidents

4.2

OUR VALUE CHAIN

Material topics: Practices with distributors and agricultural producers, Practices with suppliers, Indirect economic impacts

GRI Contents 2-6, 2-8, 3-3, 203-1, 203-2, 204-1, 308-1, 407-1, 408-1, 409-1, 414-1

We are committed to maintaining the highest standards of ethical and legal conduct in all our operations. In line with this commitment, we developed the Code of Ethical Conduct for Third Parties and the Integrity Policies for Third Parties, which reflect our values and principles. These allow us to maintain transparent business relationships, while expressing our expectations regarding the ethical conduct of third parties within the framework of their contractual relationship with Profertil.

These policies apply to our contractors, subcontractors, suppliers, associated persons, commercial intermediaries, non-commercial representatives, consultants, business partners or anyone providing services for or on behalf of the Company.

CLIENTS

We have four customer segments: wholesalers, retailers, industrial, and export.

• Wholesalers: These are national and multinational companies responsible for importing, distributing, and manufacturing fertilizers. This segment includes Pro- fertil’s shareholder partners as well as major grain and oilseed traders

• Retailers: These are involved in the retail or distri- bution of fertilizers within the commercial chain. This includes large and medium-sized agricultural supply stores, grain storage facilities, and businesses that act as intermediaries between the industry (wholesale channel) and the end-user (farmer/agricultural pro- ducer).

• Industrial: those companies or distributors that pur- chase urea for use in their own production processes or for third parties not related to agricultural activities.

• Exports: these are national and/or multinational companies to which we sell our products destined for other countries.

Retail

 Wholesalers  %

Industrial %

 Abroad  %

Clients %

2023

TOTAL: 187

2022

TOTAL: 182

2021

TOTAL: 194

Sales by type of client

 Retailers  %

Whosalers%

 Industrial  %

Abroad %

2023

TOTAL SALES (IN TONS): 1,467,498

2022

TOTAL SALES (IN TONS): 1,378,896

2021

TOTAL SALES (IN TONS): 1,321,527
WE FOSTER CONNECTIONS WITH AGRICULTURAL PRODUCERS ACROSS THE COUNTRY. WE AIM TO POSITION OURSELVES AS A KEY VOICE IN THE SUSTAINABILITY DISCOURSE, FOCUSING ON LAND CARE

Through various mechanisms, such as commercial agreements, extraordinary meetings, public information, and a complaints handling system, we strengthen our relationship with our clients while also identifying opportunities for improvement in our interactions with them.

To enhance our service, we train our staff in communication tools. We also use market research directed at agricultural producers and technical advisors to understand changes in our clients’ behavior and analyze market trends in which we operate.

In addition, we carry out an annual review of our performance, through satisfaction surveys. The results for 2023, in the retail segment, were:

89%

OF CLIENTS
SATISFIED OR
HIGHLY SATISFIED

WITH PROFERTIL

94%

OF CLIENTS
SATISFIED OR
HIGHLY SATISFIED

WITH THE SERVICE-ORIENTED
ATTITUDE OF INTERLOCUTORS

93%

OF CLIENTS
SATISFIED OR HIGHLY SATISFIED

WITH THE ABILITY OF PROFERTIL’S
INTERLOCUTORS TO ADDRESS THEIR
NEEDS AND REQUIREMENTS

91%

OF CLIENTS
SATISFIED OR
HIGHLY SATISFIED

WITH THE QUALITY OF OUR
PRODUCTS

We also have diverse channels to facilitate dialog and solve conflicts:

•  Telephone helpline: 0-800-666-7763 (PROF).

•  Commercial Administration Analysts.

Customer Portal to address the financial, commercial, and supply information needs of our clients.

Formal channels for managing complaints with Integrated Management System audits, always striving to provide an effective response to any incident. When we receive a complaint, it is entered into the Complaint Management System, and a designated person is assigned to handle the initial process.

This person monitors the progress and involves each responsible party to address the issue through specific actions, setting the corresponding deadline for customer response. In this way, we ensure that complaints are resolved in a timely and comprehensive manner.

During 2023, there were 37 complaints, involving a total of 1,099 tons over a total of 1.4 million tons sold (including all products).

•  Scheduled visits to clients.

•  Social media podcast Tierra de Historias.

Web page: www.profertil.com.ar. SIts objective is to add value to the agricultural business through technical support on sustainable crop nutrition technologies available in the Virtual library, along with brochures, technical notes and technical newsletters, among others. Furthermore, in the AgTech, section, we provide specialized information about products and diagnostic tools, such as Triguero and Maicero. Additionally, we offer technical information to distributors, technical advisors, and agricultural producers.

Logistics is a key aspect of the entire food production chain, which includes fertilizers. This industry is undergoing a digitalization process, allowing for much more efficient management of trucks and their loads at factories, plants, and ports across the country. At Profertil, we are at the forefront of this new paradigm through the fertilizer module of the Muvin application, which we developed together with the Bolsa de Comercio de Rosario (BCR).

In 2021, we started using the app to manage our logistics operations throughout the country During 2022, an update was launched, so that truck drivers can manage their arrival at the ports directly through the app on their mobile phones. During 2023, we continued to add users to the app, covering other sales segments, improving the efficiency of our operations, other companies, and the entire supply chain, minimizing the amount of information that needs to be entered and providing real-time information on the status of loads.

PRACTICES WITH DISTRIBUTORS AND AGRICULTURAL PRODUCERS

WE ARE COMMITTED TO COLLABORATING IN KNOWLEDGE TRANSFER, FOCUSING ON SOIL HEALTH CARE, THE USE OF BEST MANAGEMENT PRACTICES FOR MAINTENANCE, AND THE SUSTAINABILITY OF PRODUCTIVE SYSTEMS.

In line with our commitment to Argentina’s agricultural sector and as part of the fertilizer industry, we have the responsibility to engage in issues that influence the entire lifecycle of our products and the value chain. Thus, we become leading references and influencers in this new society that demands constant change. The major challenge is to work collaboratively and coordinately to generate a triple impact.

To achieve this, we have developed various training sessions in both virtual and in-person formats. Through these sessions with specialists, we disseminate the Best Management Practices for crop nutrition (BMP), known as the 4Rs (right dose, source, form, and timing of application), where proper initial diagnosis, based on soil analysis, is fundamental for soil health care and sustainable agriculture. This approach must be comprehensive: sustainable, responsible, and friendly to the environment and society.

WE PROMOTE AGRICULTURE BASED ON BEST MANAGEMENT PRACTICES. WE START WITH PROFESSIONAL SOIL ANALYSIS TO THEN APPLY THE NECESSARY FERTILIZER AT THE EXACT MOMENT, WITH THE RIGHT DOSE, AND IN THE PROPER FORM

Through our Red de Ensayos, we evaluate new products and provide the necessary tools for proper soil management and health care. Likewise, over the years, we have developed different activities and programs aimed at transferring knowledge and strengthening our relationship with agronomy technical advisors and end customers (agricultural producers).

Additionally, we have begun to collaborate with CONICET project to better predict fertilizer demand in Argentina, focusing on geographical areas with similar agricultural production potential.

From the R&D department, we continue our work to generate local data for applying BMPs in crop nutrition, promoting sustainable agriculture.

We conducted two trials with distributors (in northern Córdoba and southeastern Santiago del Estero). Additionally, we began the fourth year of corn trials in Balcarce, where we evaluate and quantify in situ the greenhouse gas emissions (nitrous oxide) and ammonia volatilization with different nitrogen fertilization treatments (doses, timings, and nitrogen sources). We also started the third year of trials in Oliveros (Santa Fe) and the first year of trials in Salta.

Thanks to these efforts, conducted by INTA specialists, we will have local data that will allow us to generate regional level 2 factors for greenhouse gas emissions from the use of Argentine urea and be more precise in reporting Argentina’s greenhouse gas emissions and evaluating stabilized sources as a mitigation tool.

Moreover, we completed the second part of the evaluation of nitrate leaching and ammonia volatilization from these sources in the laboratory, with specialists from INTA Balcarce. All these projects are part of research work, doctoral studies, and scientific publications.

This year, we presented a paper at the Fertilizar 2023 Symposium, titled “Nitrogen Management Strategies to Reduce Volatilization Losses in Maize Under Irrigation and Dry Conditions,” and a paper at the Latin American Soil Science Congress, titled “Do Nitrogen Source and Fractionation Affect Denitrification Losses in Maize?” We also published an article in the journal Ciencia del Suelo, No. 41, titled “Determining Factors of nitrogen losses by volatilization and their effect on maize yield.”

Finally, we collaborate with research institutions and producer associations to generate knowledge and transfer the best practices on sustainable crop nutrition strategies. Notably, we highlight our collaborative work with INTA, Fertilizar, CIAFA, AAPRESID, AACREA, the Buenos Aires Grain Exchange, AIANBA, Faculty of Agronomy, FAUBA (UBA), and the Argentine Association of Soil Sciences (AACS).

In 2023, we participated in various events, both our own and third party, in a virtual and in-person format. Among them, we can mention:

• Simposio Fertilizar 2023. With a stand in the macronutrient category, we highlighted the importance of collaborating in knowledge transfer, focusing on soil health care and the use of best management practices for the maintenance and sustainability of productive systems.

• Congreso AAPRESID 2023. We participated in the workshop “Carbon Footprint in Direct Seeding Systems” and had brand presence in various communications.

• Participación en el Argentine Carbon Neutral Program(PACN)15, by Bolsa de Cereales in the Wheat Sectorial Board.

AGREEMENT WITH AAPRESID AND PUMA

Building on our commitment to sustainable agriculture and recognizing the importance of starting to measure the carbon footprint of agricultural activities, and from there, initiating a mitigation program and improvements in production systems, in 2023 we signed a partnership agreement with the Asociación Argentina de Productores en Siembra Directa (AAPRESID) and the Plataforma Puma. This agreement will allow us to measure the baseline carbon footprint of 10,000 hectares of agricultural establishments as part of AAPRESID’s CHACRA Systems Carbon Network Project.

15 The Argentine Carbon Neutral Program (PACN) is a private voluntary participation program that promotes the establishment of a sustainable brand for Argentine export products in the food, beverage, and bioenergy sectors. This brand is achieved through joint sectoral work on quantification methodologies, measurement practices, improvement and neutrality of the carbon footprint, and capturing the economic value of the reductions achieved, beyond existing commitments.

PROSUELOS

It involves our Distribution Network, with the objective of training and encouraging technical advisors and producers to conduct proper sampling and promote the use of soil analysis as a diagnostic tool to determine the correct fertilizer dosage. In 2023, 2 Prosuelos on-site events were held in collaboration with different distributors, showing strong commitment to the sustainability of the agricultural system in the provinces of Buenos Aires and Santa Fe. The chosen topics were the correct application of fertilizers and proper nutrient management, and we were joined by specialists in agricultural mechanization: S. Tourn (INTA Balcarce) and in environment and nutrition: F. García and N. Reussi Calvo.

TRAINING WITH RETAIL CLIENTS (DISTRIBUTORS)

These activities involve training technicians from our distributors and/or their clients (agricultural producers) through talks, breakfasts, and distributor meetings. During this year, we conducted 14 training sessions with various distributors in Buenos Aires, Santa Fe, Córdoba, and La Pampa.

TRAINING WITH WHOLESALE CLIENTS

These training sessions are conceptualized as a “new space for conversation,” aiming to reaffirm our connection with clients while considering and leading the constant changes demanded by today’s society.

In 2023, we organized three Profertil GO, where we train our clients and exchange knowledge to create synergies, addressing various issues that occupy and concern us, as the fertilizer industry is an essential part of the agro-industrial and agri-food value chain.

Profertil GO is an invitation to reflect on and address various topics and challenges currently facing the global fertilizer industry.

Food security, gender diversity in agriculture, product availability, and public communication are just some of the topics that will be discussed during the conference cycles.

ARTICLES IN SPECIALIZED MAGAZINES AND R&D NEWSLETTERS

Part of our responsibility is to disseminate and share knowledge and experience with our various audiences. Therefore, we prepare various articles for specialized magazines, interviews, and 4 technical bulletins:

• Boletín Técnico N.° 34. “Carbon Sequestration: LD Test work (Part 2)”

• Boletín Técnico N.° 35. “Efficiency of Nitrogen Use (EUN)”

• Boletín Técnico N.° 36. “Determinants of Ammonia Volatilization”

• Boletín Técnico N.° 37. “Maicero: a tool for planning and managing production systems sustainability.

SUPPLIERS

We prioritize hiring suppliers from Bahía Blanca or national ones over foreign ones, provided that quality and price conditions are favorable.

Suppliers by type 2023

2023

2022

2021

The relative proportions of suppliers of inputs and services vary annually according to different types of circumstances: scheduled or unscheduled plant shutdowns (quantity and type of tasks to be executed during these), project execution (type and complexity of the projects), among other variables.

2023

2022

2021

Suppliers by location 2023 2022 2021
Q % Q % Q %
Bahía Blanca 319 26% 268 31% 303 28%
Ingeniero White 16 1% 15 2% 18 2%
Rest of Argentina 769 64% 487 55% 669 61%
Abroad 104 9% 108 12% 89 9%
Total 1,208 100% 878 100% 1,079 100%

2023

2022

2021

Purchase by location 2023 2022 2021
Bahía Blanca 6% 24% 22%
Ingeniero White 1% 1% 3%
Rest of Argentina 88% 67% 76%
Abroad 5% 8% 0%
Total 100% 100% 100%

In 2023, two major purchase orders were placed, causing a difference in the percentages of purchases by location.

With respect to our contractors, there are safety and environmental requirements, which are set out in the contract bases, within the Normal Purchasing Management procedure. Additionally, together with the Universidad Tecnológica Nacional (Facultad Regional Bahía Blanca), we developed a training system (for suppliers and contractors) on environmental issues. Through it, the university provides accreditation of the knowledge acquired, which is supported by the development of a consultation material prepared by our professionals.

As signatories of the United Nations Global Compact, we incorporate its principles into our contracting conditions to verify and promote that our suppliers are aligned with the protection of human rights, the eradication of child and forced labor, the elimination of discrimination and the promotion of freedom of association, as well as the protection of the environment and the prevention of corruption.

2023 2022 2021
Port General San Martín Contractors´ staff 67 69 75
San Nicolás Contractors´ staff 41 41 41
Neochea Contractors´ staff 11 11 11
Bahía Blanca Maintenance (General Services) 69 60 69
Bahía Blanca Maintenance* 111 114 117
299 295 313

Also, we regularly evaluate and measure the business relationship with them through different mechanisms:

• Annual Internal Customer Survey: to integrate all areas in- volved, in order to evaluate and improve the management of in- ternal processes.

• External audits to partners and entities contracted by the Board of Directors: exhaustive evaluations are carried out, from which improvement actions arise.

• Internal audits of the Integrated Management System: to verify that the services provided comply with certain regulations.

• External audits of the Integrated Management System: these are carried out by quality organizations, which evaluate compli- ance with the Integrated Management System.

SUPPLIER SELECTION AND
DUE DILIGENCE

In the process of onboarding new suppliers, in 2023 we introduced compliance due diligence requirements, non-compliance with which could result in the rejection of the supplier registration or a decision from the Compliance area regarding the possibility of admission after a thorough analysis. Among these requirements, information is requested on potential criminal investigations, watch lists, and the existence (or lack thereof) of an integrity program by the applicant companies, prior to their inclusion in the supplier lists.

Furthermore, for active suppliers, documentation proving compliance with labor, social security, health, and safety obligations by contractors is required. All information requirements are managed through a platform specifically designed for this purpose, where suppliers must periodically submit documentation proving their compliance with each requirement.

All documentation uploaded for each contractor is analyzed by the Contracts Control area. In turn, the Compliance area conducts semiannual monitoring based on random samples, aimed at detecting the correct allocation of requirements according to legal standards, the integrity and legal validity of the submitted documentation, and any deviations or concerns related to regulatory changes.

EVALUATION OF SUPPLIERS

We have a procedure for assessing suppliers that may directly affect the quality of our products and services marketed. This is done at the time of incorporation of new suppliers, as well as in certain cases, according to the analysis of the level of criticality.

After a comprehensive evaluation of the supplier, all the multidisciplinary information is Operations and a ratio is calculated, which will determine whether the supplier is critical or non-critical, and the way in which it will be evaluated and its periodicity will depend on this.

In this assessment, several attributes are analyzed, which allow to score the service from the profiles of the requesting area, as well as from purchasing, quality, safety, environment and energy. Some of the attributes evaluated, according to the level of criticality, are the following:

Possible health and safety risks associated with the type of input or service to be acquired, such-, storage, and use.

Infrastructure and facilities

Documentation, training and adherence to international certification standards.

2023 2022 2021
Critical suppliers evaluated* 40 84 27
Critical suppliers pending evaluation 28 13 21
Critical suppliers to whom the assessment does not apply** 26 19 25
Evaluation requests sent to users awaiting response. 51
Total critical suppliers 145 116 73

Critical supplier performance evaluations begin in February and conclude at the end of May. The evaluation period corresponds to the service or material “past due” year.

* The evaluation identifies 3 items of significant importance: Compliance with the standard; Impact on the site, facility, or company image; Compliance with MSDS (Material Safety Data Sheets).

**Situations in which performance evaluation does not apply: for critical suppliers on a biennial basis, by user decision, due to lack of service during the period, and for material suppliers (does not include environment).

4.3

OUR COMMUNITY

Material topics: Relationship with the community and social investment, Economic indirect impacts

GRI Contents 3-3, 203-1, 413-1

SASB Contents RT-CH-210a.1.

PROFERTIL AND YOU

WE WORK WITH INSTITUTIONS FROM THE NEIGHBORING COMMUNITIES BECAUSE WE UNDERSTAND THAT THESE BONDS ARE FUNDAMENTAL FOR BUILDING A RELATIONSHIP OF TRUST AND GROWTH

We develop programs that allow us to approach our neighboring community and work together on sustainable actions that leave a lasting impact and create significant connections between Profertil, our neighbors, and all the relevant stakeholders in the community.

Our management model aims at stimulating the relationship between the Company and the various stakeholders (collaborators, customers, suppliers, community residents, agricultural sector, various NGOs, among others). To support this approach, we hold frequent meetings and dialogs through different channels, aiming to understand their needs and the initiatives they drive, to collaborate in building a better place for everyone.

Through different communication channels, we seek to improve mutual knowledge to achieve the development of relationships based on trust and respect.

We conduct diagnostics and analysis of community needs and concerns. Based on this data, we develop continuous improvement actions in our production processes and implement training and awareness programs on environmental issues, as well as other programs aimed at strengthening community leadership

2023 2022 2021
Number of donations* 93 75 125
Number of institutions benefited 60 50 60
Total social investment** 325 83,4 32,3

*The decrease in the number of donations compared to 2021 is mainly due to a change in strategy, placing more emphasis on the projects that the institutions undertake rather than one-time donations. Nevertheless, 2021 was an atypical year due to the consequences of the pandemic, during which more requests for donations were received than in other years.

** It includes social investment in millions of pesos in sustainability programs and actions.

Type of donation

Services %

Materials %

2023

2023

2022

2022

2021

2021

Donation by axis 2023 2022 2021
Education and culture 36% 41% 36%
Sports 11% 9% 20%
Health 3% 7% 4%
Quality of life 50% 43% 40%

The majority of initiatives carried out in 2023 were dedicated to providing materials to enhance the conditions of local NGOs and institutions neighboring the Plant, with a focus on improving quality of life and education.

EDUCATION AND CULTURE

We understand that education is a key pillar for social development. Therefore, we carry out projects to enhance it and help those study to connect with the working world that awaits them.

EDUCAR PARA TRANSFORMAR

EDUCAR PARA TRANSFORMAR (EDUCATE TO TRANSFORM) HAS, AMONG ITS OBJECTIVES, TO STIMULATE ACADEMIC EXCELLENCE AND STRENGTHEN THE TRANSITION BETWEEN SECONDARY SCHOOL AND PROFESSIONAL CAREER

BEGINNING: 2020

OBJETIVE: To encourage the completion of secondary education, academic excellence and the contact of young people with the world of work. The scholarships include a support process from company professionals and the opportunity to participate in talks on topics related to personal development and the working world

ASSOCIATED SDGs: 4, 5 and 17

2023 NEWS: During the fourth edition, new mechanisms were implemented to monitor student progress and as a means of communication Regarding the training sessions offered, Human Resources and Institutional Relations staff conducted four workshops for students of the Technical Secondary School No. 1 of Ing. White. Additionally, an initial meeting with their families was held, and as a closing, a meeting space with Profertil employees from various departments was organized, where they shared their experiences in professional development practices. For students of the University Technical Degree in Industrial Operations

at the Universidad Nacional del Sur, a meeting was held with staff from the Industrial Operations Processes area, who shared their initial steps in professional development. Moreover, various collaborators with diverse professional backgrounds relevant to the career participated, sharing different professional challenges.

2023 2022 2021 2020
New scholarship students – Technical High School No. 1 in Ingeniero White 30 30 12 12
Male 14 23 7 6
Female 16 7 5 6
New scholarship students – University Technical Degree in Industrial Operations (TUOI) at the Universidad Nacional del Sur 5 9 10 10
Male 5 5 6 7
Female 0 4 4 3
TOTAL 35 39 22 22

CRECIENDO EN COMUNIDAD

CRECIENDO EN COMUNIDAD (GROWING IN COMMUNITY) WORKS ON THE TRAINING OF SOCIAL LEADERS FROM INSTITUTIONS IN BAHÍA BLANCA AND INGENIERO WHITE

BEGINNING: 2012.

OBJETIVES: To strengthen the work of intermediate organizations, through the training of their community leaders, so that they can be key actors in the development of social projects.

It consists of seminars that provide skills and knowledge, both to social organizations and to the company, generating a horizontal relationship between the company and society, aimed at overcoming the philanthropic model. The three seminars, which make up the training plan, are: Volunteering and Shared Project, Annual Strategic Action Plan and Financial Planning. Upon completing this first stage, the program continues to support the participating institutions with ongoing training sessions focused on specific topics of interest to each institution.

ASSOCIATED SDGs: 4, 8 and 17.

2023 NEWS: The year 2023 marked a milestone in our commitment to community progress through the Creciendo en Comunidad (Growing in community) Program. We engaged in a process of reflection and renewal, listening closely to the voice of those who are the heart of this program: the local organizations. Armed with their valuable perspectives, we embarked on a transformation of the program, with a clear focus on sustainability. We introduced more support spaces for each organization, holding in-person meetings throughout the year with each of them.

This initiative not only strengthened our connection with the communities but also inspired a profound internal analysis, illuminated by the knowledge gained from our trainings and meetings. Our general meetings, enriched by this ongoing dialogue, spurred personalized learning spaces.

We offered a variety of thematic workshops, tailored to the specific needs of each group, allowing everyone to delve into the topics they are most enthusiastic about and need. We ventured into the realm of culture by forming the Culture Committee, where 15 representatives (from various organizations) came together to recognize and celebrate local identity. Together, we organized a vibrant kite flying event open to the entire community, which brought together over 60 families in a space of creativity and unity.

32 BENEFITED ORGANIZATIONS +200 PARTICIPANTS

5 AXES OF ACTION


CONTINUOUS TRAINING

Beginning: 2014
Once the training phase is completed, follow-up is maintained on the actions of all the graduating institutions.

PROJECT BOARD 

Beginning: 2015
Working space exclusively for organizations from Ingeniero White that participated in the Strengthening Seminar.

SPACE FOR STRENGTHENING SOCIAL ORGANIZATIONS

Beginning: 2012
27 organizations have already completed the training phase.

SCIENTIFIC MEETINGS

Beginning: 2019
Case study that promotes exchange between institutions.

NEW LEADERS

Beginning: 2018
Training space to support the renewal of natural leaders in organizations.

PROJECT BOARD

THE PROJECT BOARD BRINGS TOGETHER SOCIAL INSTITUTIONS FROM INGENIERO WHITE AND PROFERTIL TO DESIGN INITIATIVES FOR THE ENTIRE PORT TOWN

BEGINNING: 2015

OBJETIVE: It is part of the Creciendo en Comunidad Program (community growth) At the end of the basic training stage, the institutions that are located in Ingeniero White are invited to participate in the Project Board to develop social investment initiatives, which directly contribute to improve the quality of life of the community and to embellish the town. It is a democratic space for dialogue where each of the 19 institutions16 that make it up has the right to one vote, as does Profertil. This makes de process horizontal, empowers the institutions, and brings the company closer to the community. In this project, Profertil becomes just another actor, as it annually contributes a portion of its sustainability budget and leaves the decision on how to manage it to the social institutions themselves. In addition, recreational and training days are held, in which the organizations and the company work on the annual objectives, the reason for being and the possibilities and opportunities of this collaborative space.

ASSOSCIATED SDGs: 8 and 17

2023 NEWS: Since 2022, the Project Board has been working on the Ingeniero White Identity project. The latest stage of this initiative consisted of a university competition for students from the Universidad Nacional de Sur and the Universidad Tecnológica Nacional Regional Bahía Blanca to present proposals for creating an identity piece at the entrance to the town. To this end, advanced students of architecture and civil engineering were invited to participate in the competition.. After a rigorous evaluation by a jury of faculty from both universities and municipal authorities, the winning project17 will be constructed in the Virgen de Luján Plaza, at the intersection of Dasso with National Route No. 3. This work aims to capture the essence of Ingeniero White, representing its past, present, and future..

16 In 2023, the institutions that are part of it include: Sociedad de Fomento de Boulevard Juan B. Justo, Asociación Cooperadora Escuela No. 13, Asociación Cooperadora del Hospital Menor de Ingeniero White, Asociación Helénica, Asociación Amigos del Museo del Puerto de Ingeniero White, Centro de Jubilados de Ingeniero White, Asociación Amigos del Castillo Ferro White, Asociación Cooperadora Escuela de Educación Secundaria Técnica No. 1, Asociación Cooperadora Jardín No. 905, Asociación Cooperadora de la ES No. 1 Gral. Enrique Mosconi, Asociación Amigos de la Orquesta Escuela de Ingeniero White, Comisión de Madres del Grupo Scout “Don Ernesto Pilling,” Asociación Whitense de Atletas, Club Whitense, Biblioteca Mariano Moreno, Sociedad de Fomento de Ingeniero White, Club Atlético Huracán, Club Defensores del Sur, and Asociación Vecinal del barrio Saladero.

17 Corresponding to the students Ayrton Gottfridt, Camila Iriarte, Alex Melideo, Ariel Scelsi Arce, and Victoria Troya.

PLANT VISITS PROGRAM

PLANT VISITS ARE A SPACE FOR OPENNESS, TRANSPARENCY, AND DIALOGUE, BRINGING THE COMPANY CLOSER AND STRENGTHENING TIES WITH THE LOCAL COMMUNITY. WE REACHED OVER 53,600 VISITORS, ONCE AGAIN DEMONSTRATING THE OPEN DOOR POLICY THAT HAS CHARACTERIZED US SINCE OUR BEGINNINGS

BEGINNING: 2001.

OBJETIVE: Welcoming the community to provide access to our facilities, processes, and activities aligns with our policy of closeness and open doors to the community. Additionally, it allows us to share what we do and how we do it, listen to the concerns of those who visit us, and answer the questions that commonly arise.

ASSOCIATED SDGs: 12 and 17.

2022 NEWS: We reached a historic milestone in our community engagement efforts: we welcomed our visitor 50,000, reinforcing the importance of this initiative, which aims to create close and transparent ties with the local community. During the year, we conducted 169 visits and exceeded 4,100 visitors, with 3,444 in-person visitors and 662 virtual visitors. Moreover, we continued to bring the Visit Program to the communities of Terminales Norte, to expand our reach nationally.

2023 2022 2021
Total number of visits 4,106 3,223 1,862
Accumulated since 2001 53,614 49,637 46,414

“Our intention is to provide firsthand information to visitors and create an experience where dialogue and trust take priority”.

Viviana Ruiz, Program Manager

23 YEARS OF OPEN DOORS TO THE COMMUNITY

IN PERSON AND VIRTUAL TOURS

+53,000 TOTAL VISITORS

+4,000 PEOPLE PER YEAR

VISITAS QUE SIEMBRAN

The primary purpose of this initiative is to introduce students to Profertil, its products, and their application, highlighting the importance of fertilizers in food production.. It aims to foster the idea that each individual can be a producer of their own food. In 2023, we began its implementation at Primary School No. 40 in the Saladero neighborhood of Ingeniero White, with 20 participants.

QUALITY OF LIFE

PROGRAMA DE HUERTAS

SINCE THE BEGINNING OF THE VEGETABLE GARDEN PROGRAM, MORE THAN 400 TEACHERS AND 13,900 STUDENTS FROM OVER 270 SCHOOLS HAVE BEEN TRAINED

BEGINNING: 2012.

OBJETIVE: Transmit and leave installed capacity in our communities of influence. Good practices, associated with sustainable agriculture, can be drivers of change and collective learning, which will allow educational communities and new generations to be more aware of the need to care for our environment and access to good nutrition.

ASSOCIATED SDGs: 2, 4, 13 and 17

2023 NEWS: We worked on a new design for the Garden Program, which considers the various target audiences of the company, with the goal of providing support to everyone involved in vegetable gardening activities. In this regard, the various proposals were carried out.

2023 2022 2021
Teachers´ Satisfaction index 9.70 9.75 9.74
Teachers trained 93 24 77
Students impacted by the program 4,185 722 3,262
Schools impacted by the program 47 21 66

HUERTA EN TU PATIO

HUERTA EN TU PATIO (VEGETABLE GARDEN IN YOUR BACKYARD) AIMS TO PROVIDE HOUSEHOLDS IN INGENIERO WHITE WITH THEIR OWN SPACE TO PRODUCE FOOD

It is a comprehensive program that provides training, materials, and personalized advice to create home gardens. During the program, topics such as soil care, composting, seedling production, and crop associations and rotations in the garden are covered.

Based on the results of surveys conducted at the end of 2022, with the goal of connecting with residents who are not involved in local organizations, a training program was designed. This program consisted of four sessions over three months, aimed at providing the knowledge and materials needed to establish home gardens.

The initiative involved 67 residents from the Ingeniero White town and was supported by agronomists who provided personalized advice so that each resident could set up their garden according to the space conditions in their home.

CLUB DE HUERTAS

With the goal and commitment to promote continuous education, we inaugurated a permanent training space directed at teachers called Club de Huertas (Vegetable Garden Club).

Throughout the year, we started this space for training and collaboration with educators from various educational levels The program began with a masterclass on composting, and we had the privilege of hosting 66 teachers from early childhood, primary, secondary, and special education, from both the city and the surrounding area. Additionally, we established a communication channel through WhatsApp to maintain regular contact with the audience and send proposals periodically.

The primary purpose is to provide continuous support throughout the year, ensuring that the implementation of gardens in school environments becomes a reality. We fully trust in the transformative power of education and the multiplying commitment of each involved teacher.

HUERTA EN TU COMUNIDAD

To deepen our commitment to the social organizations that are part of the Terminales Norte communities, we began an institutional mapping in the towns of San Nicolás and Puerto General San Martín and started a process of relationship building and dissemination of programs directed at the community.

During 2022, we organized meetings in both locations. After identifying topics of interest through a needs assessment, we tailored a version of the Programa de Huertas (Vegetable Garden Program) to suit the characteristics of the target population. In this regard, the proposal was to conduct two virtual training sessions and one in-person session, during which a garden was installed as a practical activity in two organizations in each town. A total of 35 representatives from 27 institutions in San Nicolás and Puerto General San Martín participated.

In 2023, the second edition of the program was carried out, aiming to promote the establishment of gardens within organizations and encouraging collaboration among participants. The training sessions were conducted in a hybrid format, including two virtual meetings and one in-person session. As a result, a garden was established in both Puerto General San Martín and San Nicolás.

In the town of San Nicolás, we participated in an event organized by San Felipe Hospital called ‘Project: Feed Your World,’ which also included local schools. As sponsors of the program, we promoted the initiative ‘Vegetable Garden in Your Community,’ which helped attract the interest of new organizations interested in joining the program.

ASÍ SON LOS SUELOS DE MI PAÍS PROGRAM

We continue to support the development of the program ‘Así son los suelos de mi país (This is how the soils of my country are),’ an initiative by CREA. This program promotes awareness about sustainability and soil conservation as a critical natural resource for humanity, from an educational perspective. It involves schools from various communities, including those in Puerto General San Martín and San Nicolás, where we have logistical terminals. We participate in dissemination, appreciation, and evaluation stages of the projects developed by over 2,400 students from preschool, primary, and secondary levels, representing 111 schools across different provinces.

MORE SEEDS FOR EDUCATION

ASSOCIATED SDGs: 4 and 17

2022 NEWS: We continue with our commitment, undertaken in 2001, through the sponsorship of Primary School No. 13 in Ingeniero White. Additionally, we collaborated with 16 public and private educational institutions at the early childhood, primary, secondary, and university levels, to which we donated:

• UNS / CERZOS and CONICET: Materials, supplies, and equipment no longer in use for chemistry laboratories.

• UTN: Electrical materials for use in workshops.

• Secondary technical schools No. 1, 2, 3, and 4: Tools, a lathe, and motors no longer in use.

• Kindergartens No. 905, 940, and Primary Schools 13 and 15: : Donation of bicycles, educational games, and school supplies for Children’s Day celebrations.

• Centro Luis Braille: Donation of paper and cardboard.

SPORTS

SEEDS FOR SPORTS

OBJECTIVE: Every year, we support clubs and institutions that promote sports, through different actions with children and young people in our city. We donated Urea for the maintenance of the courts of clubs, recognized locally and regionally: Club Libertad, Club Villa Mitre, El Nacional and Club Sociedad Sportiva.

ASSOCIATED SDGs: 17

2023 NEWS: 8,950 kilograms of granulated urea were donated to fertilize the sports fields of the sports clubs.

66thEDITION OF THE CIRCUITO DE REYES 2023

Bahía Blanca and the region’s most important race celebrated its 66th anniversary. On January 5th, the Circuito de Reyes celebrated a new edition of the traditional competition, which highlights the commitment to promoting and encouraging sports practice among children, adults, and elderly individuals.

This edition brought together residents who came out to support runners participating in the main race, covering a distance of 8.5 kilometers through the streets of Bahía Blanca, passing by iconic landmarks of the city. In addition to the main race, sport events for all ages were also held.

HEALTH

SEEDS FOR HEALTH

OBJECTIVES: Collaborating with various local institutions on health and quality of life initiatives.

ASSOCIATED SDGs: 17

2023 NEWS: We continue our support for institutions that promote health care

We collaborated with the Menor Hospital of Ingeniero White by donating appliances for the development of an internal activity.

As part of the blood donation campaign by the Leónidas Lucero Municipal Hospital, we supported with the donation of banners and pamphlets for its promotion and communication.

We donated a blood extraction chair to San Felipe Hospital in the town of San Nicolás de los Arroyos.

RESPONSE TO THE STORM IN THE CITIES OF BAHÍA BLANCA AND INGENIERO WHITE

On December 16, 2023, we faced an unprecedented storm in the city of Bahía Blanca.. In just 45 minutes, over 109 mm of rain fell, and winds exceeded 140 km/h, a speed comparable to that of a Category 2 hurricane.

This caused significant consequences for all residents of the city, including roof damage, fallen trees and power poles, and a citywide power outage. Some neighborhoods took a month to restore their regular service. In addition to hundreds of injured people and many evacuated families, the storm resulted in 13 fatalities.

Following the storm, the city’s strength emerged in the solidarity and resilience of every resident, driven by a clear premise: the importance of teamwork. Therefore, at Profertil, we made an immediate commitment to assist and provide resources to rebuild what the storm had affected.

Through the three neighborhood associations of Ingeniero White, we donated food packages, personal hygiene items, and cleaning supplies to families who lost everything during the storm..

Together with other local production companies, we donated 320 tons of roofing materials to repair roofs and homes.

We joined the Municipal Program ‘Clubes de Pie’, to assist in the repair of four sports institutions : Club Pacífico, Club Bella Vista, Club Defensores del Sur and Club Huracán.

As part of the ‘Orgullo Escolar’ Program, we carried out repair work in five educational institutions in Inge- niero White: the kindergartens No. 905, 932, and 953, and the primary schools No. 13 and No. 15. At the be- ginning of 2024, after a month and a half of hard work, we completed the projects.

The tasks carried out included: roof and window re- pairs, painting, conditioning of playgrounds, and re- moval of fallen trees and debris, among others.

The next step will be to participate in the ‘Reverdecer Bahía’ program, a reforestation plan by the Municipality of Bahía Blanca, which aims to plant twenty-eight thousand trees in two years and two hundred thousand in twenty years.

All of this was made possible thanks to the collaboration and commitment of the neighboring community of Inge- niero White, educational institutions, the Municipality of Bahía Blanca, suppliers, and the Profertil team, specially formed to lead and coordinate each step of this project, with the goal of getting the city back on its feet.

More information in this link.